What is Koji?
Koji enables teams to conduct large-scale qualitative customer research through AI-moderated conversations. Users can create studies from a research goal or existing survey, define structured and open-ended questions, and let Koji conduct adaptive interviews that probe into the reasoning behind participant responses. Interviews can run through voice, chat or phone and support 30+ languages. Koji then automatically analyzes conversations, clusters themes and sentiment, provides verbatim quotes with traceability, and generates reports that update as responses arrive. The platform also supports study collaboration, exports, REST API access and MCP integrations.
Software Category
Research, Science & Technical Tools
Pricing Model
freemium
Product Type
saas
Starting Price
EUR $0.00
Koji Features
✓
Key Feature
Conducts adaptive AI-moderated interviews that probe into reasoning behind participant responses, supporting voice, chat, and phone channels
✓
Key Feature
Supports 30+ languages, enabling multinational or multilingual customer research studies
✓
Key Feature
Automatically analyzes conversations, clusters themes, and provides sentiment analysis with verbatim quotes and traceability
✓
Key Feature
Generates reports that update in real-time as responses arrive, supporting study collaboration, exports, REST API, and MCP integrations
Koji Pricing
Billing Model: freemium
View Official Pricing →
EUR $0.00 / starting
Check the official vendor site for volume discounts, regional tiers, and enterprise terms.
Koji Pros and Cons
✓ Key Strengths (Pros)
- • Conducts adaptive AI-moderated interviews that probe into reasoning behind participant responses, supporting voice, chat, and phone channels
- • Supports 30+ languages, enabling multinational or multilingual customer research studies
- • Automatically analyzes conversations, clusters themes, and provides sentiment analysis with verbatim quotes and traceability
- • Generates reports that update in real-time as responses arrive, supporting study collaboration, exports, REST API, and MCP integrations
⚠ Considerations & Limitations (Cons)
- • No customer reviews or ratings available (0 reviews, null average rating), limiting ability to assess real-world user satisfaction or product performance
- • Freemium pricing model starting at €0.00 may indicate limited features in free tier, with full capabilities requiring paid plans
- • No pricing details provided beyond starting price, making it difficult to assess cost at scale or for enterprise needs