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Freshsales

active SaaS (Web App)

AI-powered CRM for modern sales teams

Freshsales is Freshworks' CRM platform for managing contacts, leads, accounts, deals, sales activities, communication, automation, and AI-powered sales workflows.

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What is Freshsales?

Freshsales is a cloud-based customer relationship management platform developed by Freshworks for sales teams. It provides contact and account management, lead scoring, deal pipelines, email and communication tools, sales sequences, workflow automation, reporting, forecasting, and AI-powered capabilities through Freddy AI. Freshsales is designed to give sales teams a unified view of prospects and customers while automating repetitive sales activities and helping representatives prioritize opportunities. The platform integrates with Freshworks' broader customer-service and business software ecosystem as well as external applications.
Software Category CRM & Customer Management
Pricing Model Freemium
Product Type SaaS (Web App)
Starting Price USD $0.00

Freshsales Features

✓ Key Feature

AI-powered capabilities through Freddy AI for sales workflows

✓ Key Feature

Comprehensive CRM features: contact/account management, lead scoring, deal pipelines, email/communication tools, sales sequences, workflow automation, reporting, and forecasting

✓ Key Feature

Cloud‑based SaaS (web app) with a freemium pricing model starting at $0.00

✓ Key Feature

Integration with Freshworks' broader customer‑service and business software ecosystem as well as external applications

Freshsales Pricing

Billing Model: Freemium
USD $0.00 / starting

Check the official vendor site for volume discounts, regional tiers, and enterprise terms.

View Official Pricing →

Freshsales Pros and Cons

✓ Key Strengths (Pros)

  • • AI-powered capabilities through Freddy AI for sales workflows
  • • Comprehensive CRM features: contact/account management, lead scoring, deal pipelines, email/communication tools, sales sequences, workflow automation, reporting, and forecasting
  • • Cloud‑based SaaS (web app) with a freemium pricing model starting at $0.00
  • • Integration with Freshworks' broader customer‑service and business software ecosystem as well as external applications

⚠ Considerations & Limitations (Cons)

  • • No publicly available user ratings or reviews (average rating null, review count 0)
  • • Limited community feedback and social proof due to the absence of published reviews