Ninjō

Ninjō is an AI agent platform built specifically for marketing agencies managing multiple clients.

The platform allows agencies to create separate AI agents for each client, configure the agent around the client's offer and communication style, connect the agent to messaging channels, and manage the resulting conversations from a centralized agency environment.

Ninjō's primary focus is conversational sales and operations automation. Its AI agents can handle incoming direct messages, qualify potential customers, answer questions, present offers, send payment links, support customers, nurture leads, and help manage bookings.

The platform currently supports channels and communities including Instagram, WhatsApp, Telegram, Facebook, TikTok, Skool, and Slack. This allows agencies to deploy client-specific agents across multiple communication environments rather than limiting automation to a website chatbot.

Each client can have an AI agent configured around that client's brand voice, offer, audience, and operating requirements. This makes the platform particularly suitable for agencies that want to provide AI-powered sales or customer-engagement services to many clients without manually operating each account.

Ninjō supports multiple agent use cases including closing sales, customer support, automatic reporting, outbound SMS and WhatsApp, and lead nurturing. Agencies can therefore use the same underlying platform for different client workflows.

A major part of Ninjō's positioning is portfolio management. Rather than building a single AI chatbot for one business, an agency can manage agents across multiple client accounts from one agency dashboard. The company states that the platform is designed to support agencies managing anywhere from five clients to 500.

The AI agents are designed to communicate in each client's voice. Agencies can configure the agent's behavior and offer-specific knowledge so that conversations are aligned with the individual client's business rather than using one generic agency-wide assistant.

Ninjō also supports human and AI collaboration. Agencies can review agent activity and intervene when conversations require human attention, while routine conversations can be handled automatically.

The platform integrates with AI assistants through MCP. Ninjō provides native connections with Claude and ChatGPT, allowing agencies to create agents, tune prompts, review pipelines, and retrieve portfolio reports through conversational AI interfaces instead of relying exclusively on the Ninjō dashboard.

For example, an agency can ask an AI assistant to create an agent for a client launch, connect it to Instagram DMs, configure it to qualify leads and send a payment link, and then receive notifications through Slack when a purchase occurs. Ninjō demonstrates this workflow directly on its current website.

The platform is therefore designed around a broader concept than a traditional chatbot. Its agents are intended to perform business actions within conversations, including qualification, sales, customer service, booking-related workflows, outbound messaging, and follow-up.

Ninjō also emphasizes reusable playbooks and templates. The company states that its platform has accumulated intelligence from production deployments and millions of conversations, allowing agencies to build new client agents using previously validated approaches.

The product's agency-oriented architecture makes it particularly relevant to marketing agencies, social-media agencies, lead-generation agencies, growth agencies, and other service businesses that manage client acquisition and customer communication on behalf of multiple companies.